Dear Ones
The agreement, in plain English.
Last updated: May 29, 2026
Dear Ones is owned and operated by Next Frontier Builders, a Tennessee limited liability company ("we," "us," "our"). These terms govern your use of the Dear Ones iOS app, the backend services it talks to, and these policy pages (together, the "Service").
You must be at least 18 years old to subscribe to Dear Ones. Sign in with Apple is used to create your family account inside the app. We do not maintain a separate account on our servers.
Dear Ones offers a Family plan available monthly ($7.99) or annually ($59). Each plan begins with a 14-day free trial. After the trial, the subscription renews automatically at the price shown at purchase unless cancelled at least 24 hours before the renewal date.
Subscriptions are sold and billed by Apple through the App Store. Payment is charged to your Apple ID. To manage, cancel, or change your subscription, open Settings → Apple ID → Subscriptions on your iPhone. Cancellation takes effect at the end of the current billing period.
Refund requests are handled by Apple at reportaproblem.apple.com. We don't process refunds directly because we never receive payment information.
Family Sharing is enabled — you can share your subscription with up to five other family members through Apple's Family Sharing feature. One Dear Ones subscription covers one family unit.
You own the entries you save in Dear Ones — your quotes, milestones, photos, voice notes, videos, and letters. We do not host this content on our servers, do not claim any ownership of it, and do not have access to it.
If you and your co-parent both sign in to the same family on Dear Ones, your entries sync between your devices through Apple's CloudKit using your own iCloud account. We do not have access to your iCloud container.
Dear Ones includes optional AI helpers (letter writing prompts, voice note transcript polish, quote attribution suggestions). The AI suggestions are generated in response to your inputs and are intended as a starting point — you remain the author of every word you save. AI models can make mistakes. Review what the AI suggests before keeping it.
If you never use the AI helpers, no content ever leaves your device.
Dear Ones is a digital keepsake. It is not a backup service, an estate-planning tool, or a substitute for offline records. Keep important documents in their own appropriate place. We are not responsible for the loss of entries due to iCloud account changes, device replacement, app uninstall, or other actions you take with your own data.
You agree not to:
Dear Ones supports a single family account with one or two parent contributors. When a co-parent accepts a family invite, they have equal access to all entries in the family timeline (subject to the per-entry privacy settings you choose). We do not arbitrate disputes between co-parents. If your family circumstances change, you can manage your shared content within the app or contact us for help removing a co-parent from the family.
What we own. The Dear Ones name, brand, app interface, code, illustrations, and the proprietary prompt engineering behind the AI helpers are owned by Next Frontier Builders and protected by copyright and trademark law.
What you own. Every entry you save is yours. Every word, photo, and recording. We do not claim a license to use, display, or republish your content for any purpose.
The Service is provided "as is" and "as available," without warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that iCloud sync will preserve your content under all circumstances.
To the maximum extent permitted by law, Next Frontier Builders shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or related to your use of the Service. Our total aggregate liability for any claim arising out of these Terms or the Service is limited to the amount you have paid us in the twelve months immediately preceding the event giving rise to the claim. Some jurisdictions don't allow these limitations — if you live in one of them, the limitations apply only to the maximum extent permitted by your local law.
You may stop using the Service at any time by uninstalling the app and cancelling your subscription through Apple. We may suspend or terminate your access if you violate these Terms or engage in abuse of the Service.
We may update these Terms from time to time. If we make a material change, we will update this page and revise the "last updated" date. Continued use of the Service after a change means you accept the updated Terms.
These Terms are governed by the laws of the State of Tennessee, United States, without regard to its conflict-of-laws rules. Any dispute that cannot be resolved by direct communication shall be brought exclusively in the state or federal courts located in Tennessee, and you consent to personal jurisdiction in those courts. Apple's standard end-user license agreement applies to your use of the iOS app where its terms are not in conflict with ours.
Questions about these Terms: info@nextfrontierbuilders.com.